What Are You Really Asking For With GenAI Agents?
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A shared framework for scoping agentic AI when product wants results and engineering wants guardrails
Intro: When AI systems are fragile, collaboration isn't optional
If you're building with AI, you've probably heard someone say, "What we really want is something agentic."
Sometimes that means "a smart assistant that gets things done."
Sometimes it means "an automated workflow that requires zero input."
Sometimes it means "we don't totally know, but it should be impressive."
The problem isn't ambition. It's ambiguity.
Without a shared way to scope complexity, product teams design for trust and usability while engineering teams try to contain risk and avoid catastrophic failure. Both sides are right—but without a common frame, the work gets slow, brittle, and expensive.
So here's a model we use to cut through the noise.
Agentic Behavior in Practice: Five Patterns We Actually See
We're not claiming these are universal levels. We're saying these are the five patterns that come up again and again in the field—regardless of what your team calls them.
This isn't about dumbing things down. It's about giving cross-functional teams a shared mental model so no one is designing for something that can't be built—or building something no one actually wants to use.
From the Product Side: What You Should Be Asking
From the Engineering Side: What You Need to Build for
When You're Working Together
Want to try this live? We've been building out a Miro-based template version for real-time scoping. Reach out if you'd like access.
Final Thought
Agentic AI isn't just a modeling challenge. It's a collaboration challenge.
Product wants to build trust. Engineering wants to avoid disaster. If you align on what you're really trying to ship—and what it will take to keep it stable—you can move faster without breaking everything.

Rebecca leads Invene’s product strategy practice, helping healthcare clients de-risk big decisions and bring scalable, market-ready solutions to life. She specializes in aligning complex systems to real-world workflows and guiding teams through product–market fit and go-to-market strategy. Her earlier strategic roles include executive advisory programs at Rackspace, global HIV-prevention work with the Gates Foundation, and upstream research for Procter & Gamble and ConAgra. She is also a strategic advisor and co-founder of Femovate, a femtech accelerator behind more than two dozen regulated women’s health products. Outside of work, she does construction work on her rural Texas property, reads medical coding textbooks for fun, and tries to vaccinate the local feral cat population.
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