Emergicon is the largest EMS billing company in Texas. They help cities, towns, counties, hospital districts, and private EMS agencies significantly increase their reimbursements from ambulance claims.

Emergicon approached Invene to help automate and improve their internal processes. Emergicon’s previous workflows were based on outdated technology and were quickly becoming obsolete as Emergicon scaled. By utilizing workflow automation tools that Invene built, Emergicon was able to increase operating margin.

The workflow automation was critical to Emergicon’s core business. No errors could be tolerated, as any problems could significantly hurt their operations, revenue, and reputation. As such, it required in-depth error handling and reporting to ensure problems were handled in a timely manner. All data generated must always be accurate as they are frequently audited by their clients.